A Mechanic Tried to Charge Me $8,000, Thinking I Was Just a Clueless Old Woman — What I Pulled from My Purse Wiped the Smile off His Face

”

“For now.”

A week later, she called me.

After reviewing his past estimates, she discovered that Brent had recommended expensive repairs to several older customers without proper testing. Some had already paid.

She fired him, refunded the customers she could identify, and introduced a new rule: any major repair required documented test results and approval continue reading …